With national healthcare reform a done deal, it’s interesting to see how some industries are moving to solve the problem now instead of waiting until 2014. Last week, the restaurant industry made its bold move — the National Restaurant Association announced a partnership with United Health Group that will allow independent, small-restaurant owners to offer [...]
Archives for May, 2010
One Industry Solves Their Healthcare Crisis — Will Yours?
Busy? Cash-Strapped? Try Free, Small-Business Speed Coaching
What if you could get your small-business questions answered on the fly, for free? It turns out you can — at the Small Business Administration’s touring Speed Coaching events.
The SBA has teamed with American Express OPEN to offer this touring networking and business-resource information event, which started [...]
Book Review: Switch by Chip and Dan Heath
I am a huge fan of the Heaths’ first book, Made to Stick, so it was a no-brainer to pick up Switch: How to Change Things When Change is Hard, especially because it dealt with “change.” Change is a difficult thing for most people. This has always been hard for someone like me to understand [...]
Get Online: E-commerce Explodes While Store Retail Slowly Rebuilds
Apparently shoppers’ mouse-clicking fingers are recovering from the down economy faster than their legs: E-commerce is up sharply, while retail as a whole is just beginning to rise again.
E-commerce picked up sooner, too–research firm eMarketer reports ecommerce was up 15 percent in the last quarter of 2009, and up 14 percent in the first quarter [...]
Entrepreneurship Is on the Rise
According to the latest figures from the Kauffman
Foundation, for each month in 2009, 340 out of 100,000 U.S. adults started a
new business. That statistic, the highest in the last 14 years, represents a 4
percent increase over 2008, or 27,000 more starts per month than in 2008, and
60,000 more starts per month than in 2007. What [...]
Brainstorming Might Hinder Great Ideas
You walk past a group of employees gathered in one of
your company’s meeting rooms, laptops and notepads are strewn along a table the
size of a small state. There are charts and graphs and PowerPoint presentations
and three-quarters of the people in the room have a hand in the air.
There’s a lot of brainstorming going on here, [...]
When Customer Service Goes Really Wrong
The blogosphere is buzzing with a tale of customer service gone very, very wrong. For those who missed it, New York Times reporter Ron Lieber was dining at tony Restaurant Marc Forgione on a recent Saturday night when the aforenamed chef began screaming at his staff in the kitchen. The dressing-down was loud enough to [...]
Boost Advertising with Earned Social Media
Your brand gains exposure in two ways–through
advertising and earned media. Advertising is everything you pay for to promote
your brand, including advertisements on TV and radio, in newspapers and
through social media venues (such as Facebook). Earned media is what results
from other business efforts and achievements, such as delivering innovative
products, high-quality customer service or winning an industry [...]
National Small Business Week – Resources To Help You Celebrate
It’s been a rocky couple of years for many small business owners…but National Small Business Week is coming up next week nonetheless. Many may not be in a mood to celebrate, but the week does at least offer entrepreneurs a few interesting events and resources.
A few resources [...]
Poll: Have You Used Crowdsourced Design or Writing Help? 6 Questions to Anwer
The sites seem to pop up overnight and proliferate like mushrooms. Associated Content, Demand Studios, Helium, CrowdSpring, Elance, Guru, Amazon Mechanical Turk.
In the freelance writing world, they’re known as content mills — places that offer writing and design services, often at astounding low prices. This technique is known as crowdsourcing — tapping a large pool [...]

